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The Tale of the Junky Carrot

What do you do if you want to sell more carrots? One thing, apparently, is to begin viewing the world from a different perspective. Recently, Fast Company, published this insightful article describing how the creative team at Crispin (an advertising firm) helped BoltHouse Farms increase sales of its pre-cut baby carrots. How did they do [...]

Unlearning on the Front Page

I don't regularly read the USA Today but whenever I'm traveling I usually pick up a copy in the hotel lobby. Today was just such a day and there were two articles of note on the front page of today's paper. The first highlighted how Baby-boomers are changing the rules for marketing. Surprisingly, in spite [...]

Start Treating Employees Like Customers

Here is a novel idea many employers might want to begin implementing: start treating your employees like customers. Why? Because it can save money. I recently came across this article explaining how Genentech has begun developing apps to help make its sales force more productive. One problem area identified by the company was that sales [...]

I’ll Drink to a New Approach to Underage Drinking

Like many people, I consumed my fair share of alcohol in college. Now that I'm a parent and my own kids are approaching high school age, I have a decidedly more conservative perspective on the consumption of "adult beverages." The one thing I am convinced won't work is relentless lecturing about the many risks associated [...]

Unlearning is About Dropping Things

Compare and contrast the two pictures. The picture to the right is a real version of an Apple iPod box and below it is a spoof of the same box if Microsoft were to package the iPod. Apple has mastered the idea of dropping things. If you and your organization haven't, I invite to watch [...]

Unlearning is Uncomfortable

General Motors is, perhaps, not the most likely candidate for a company seeking to unlearn but I would like to applaud one area where the company is employing the right unlearning strategy. In 2007, amidst skyrocketing fuel prices and a shaky economy, the company realized a smaller, eco-friendly cars designed for urban females might be [...]

Does Your Business Need to Unlearn?

As a leader you must nurture an organization that can rapidly adapt. Unlearning can help. Unlearning can also help you innovate. In fact, unlearning can even assure you and your organization survive. After years of work, I am pleased to report that I have now developed both a half and a full-day seminar designed to help organizations [...]